Shipping policy
Shipping Policy
We ship to the United States and Canada.
Shipping cost
Standard shipping is a flat $5.95 (USD), and it's free on orders over $50 — for example, any 2-organizer or 3-organizer bundle ships free. The exact amount is shown at checkout before you pay.
Processing time
Orders are prepared and dispatched within 2–4 business days. Orders placed on weekends or public holidays are processed on the next business day.
Delivery time
Once dispatched, delivery typically takes 7–14 business days. These are estimates, not guarantees. Carrier delays, customs checks and peak periods can extend them.
Tracking
You will receive a confirmation email when your order is placed, and a second email with tracking details once it ships. If you have not received tracking within 5 business days of ordering, contact us.
Incorrect addresses
Please check your shipping address carefully at checkout. We cannot reroute a parcel once it has been dispatched, and we are not responsible for orders sent to an address entered incorrectly.
Lost or damaged parcels
If your parcel arrives damaged, or tracking shows no movement for 14 days, email us and we will make it right.
Contact
Vevellae — info@vevellae.com